Returns

We take every care to ensure that your book is shipped in excellent condition and we hope you will be very happy with your purchase.  It will have been inspected, protected with tissue and dispatched in a dedicated cardboard book-wrap.  Should you change your mind you have 14 days from receipt to return it to us. Unless damaged in some way the book must be unopened and unused and in original packaging.

To return an item, please send it to: Gerald Davison Ltd, The Coach House, 12A Wood Street, Ryde PO33 2DH, Isle of Wight. United Kingdom 

We recommend you use the original packing and insure the item for returning by post. We cannot be held responsible for items that go missing or get damaged in the post.  

Once we have received the item in good condition we will issue a refund to the original payment method. P&P costs are non-refundable. 

If the book you receive is faulty, damaged or poor quality you must notify us within 24 hours of receipt with images. Please send this notification via email to info@chinesemarks.com. Once we have reviewed your complaint we will replace the item or issue a refund as you choose.